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  • A full company name is generally save to use as a username, if there is only intended to be one user account for that entire company.

  • If there are going to be multiple users for the same company, a combination of <company name>_<first letter of first name><last name> is recommended. Example: Weyland-Yutani_MBishop

  • For shared accounts that are only intended to be used by a partner itself, not its customers (as is usually the case with admins and superusers) a combination of <partner name>_<user level> is recommended. Example: Weyland-Yutani_admin. If you are expecting to need multiple admin or superuser accounts, follow the convention outlined in the previous point instead.

Email

An email address is required,as several actions on the portal might use that address to deliver the results of certain operations, like for example large downloads.

Password

A password has a minimum length of 8 characters. There are no other conditions, but we highly recommend to make your passwords as strong as conveniently possible. Here is a good guideline for strong passwords and account security: https://blog.fleetsmith.com/password-security-guide/

Permissions

Permissions serve to control exactly which images a user is allowed to see or manage. You can choose one or multiple cameras, and you can choose one or multiple tables.

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Users of level Admin, Superuser or Poweruser can manage other users. You can select which users you want this user to have permission tofor. If you want a user to have access to all users they have permission forof adequate level, you can pick the “All” option. User permission can be granted according to the table bellow:

level

can have user permission tofor

guest, user

no one

poweruser

guests, users

superuser

guests, users, powerusers

admin

every user

User level

While permissions specify which cameras, images, and users a user has access to, the user level specifies what things they can do with these cameras and images. There are 5 user levels available, but only 3 of them are intended to be used by customers. Admins and superusers should only be used by a yellow partner internally. Also, superusers are not allowed to create new admin or superuser accountsand you should choose the correct one depending on the tasks the user will have to execute, or the tasks they shouldn’t be allowed to execute.

Here’s a quick rundown of the user levels:

  • admin: Essentially, can do anythingCan do anything to tables, cameras and users they have permission for, and can create new ones. This should not be the default account you log in with to do ordinary work, as wrong actions mistakes may cause damage to your loss of data.

  • superuser: Can do everything an Admin can do, except deleting cameras or tables. They can still delete images inside tables, so mistakes can still damage your data, it’s just a bit more difficultlead to some data loss.

  • poweruser: The poweruser level is intended for any of your customers you wish to give user that requires limited control over the camera and might have to manage a handful of users. They are allowed to delete and/or download images, to change a cameras schedule, capture an image or focus remotely and change feed settings. They cannot create new cameras or feeds. Powerusers have also limited user management abilities. They can create and edit users and guestsmost settings, but are prohibited from deleting or creating tables, feeds and cameras. They do have the ability to create new users, though only of lower levels. This is intended for customers that need to be able to manage third party access to the cameras images. Appart from that, powerusers are also allowed to download images in bulk.

  • user: The default level that most of your users should have. Users can view images and feeds they have permission for and they can trigger a camera remotely. They cannot delete or download any data and cannot see or change any settings.

  • guest: Can view images and feeds they have permission for.

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